Refund Policy

For digital products such as Sermons Outlines, customers may request a refund within 7 days of purchase if they are not satisfied with their purchase.

To request a refund, please contact our customer support team using the contact information provided on our website and include the email address used for the purchase and your order details.

Refund requests are reviewed individually and, when approved, the refund will be issued to the original payment method.

Once a refund has been approved, access to the purchased digital product may be revoked.

For software products and SaaS subscriptions, refund terms may vary depending on the specific product and subscription plan. Any applicable refund terms will be clearly presented to the customer before completing the purchase.

For recurring subscriptions, customers may cancel future renewals at any time according to the terms of the applicable service. Cancellation prevents future charges but does not necessarily result in a refund for a previous billing period.

If you believe you have been charged more than once for the same purchase or that a transaction was not authorized by you, please contact our support team as soon as possible so that we can investigate the transaction.

Please contact our customer support team with:

• The name used for the purchase
• The email address associated with the order
• The order or transaction information
• The reason for your refund request

We will review the request and respond within a reasonable period.

Approved refunds are submitted to the original payment method used for the purchase. The time required for the funds to appear in your account may vary depending on the payment provider or financial institution.

LIONS ACADEMY NEGOCIOS DIGITAIS LTDA

CNPJ: 56.915.654/0001-08

For refund requests or questions regarding this policy, please contact our customer support team through the contact information available on our website.

We reserve the right to update this Refund Policy from time to time. Any changes will be published on this page with the updated date.